Terms of Use
Last updated: February 22, 2025
Please read these Terms of Use carefully before using the www.sparkedcandles.org website, operated by Sparked Candles, LLC ("Company," "we," "us," or "our").
Your access to and use of our website and services ("Service") is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, customers, and others who access or use the Service.
By using our Service, you agree to be bound by these Terms. If you do not agree to any part of these Terms, please do not use our website or services.
1. Purchases and Payment
By purchasing any product or service from Sparked Candles, LLC, you agree to provide current, complete, and accurate purchase and account information. We reserve the right to refuse or cancel orders at our discretion, including for suspected fraud, unauthorized transactions, or supply limitations.
Product Disclaimer:
Our candles are handcrafted using high-quality soy wax and essential oil blends. However, minor variations in scent throw, color, or appearance may occur due to the nature of handmade products.
We do not guarantee specific results from our products and are not responsible for misuse or unintended effects.
Customers assume responsibility for using our candles safely, including following fire safety precautions and placing candles on heat-resistant surfaces away from flammable objects, pets, and children.
2. Limitation of Liability
We strive to provide high-quality, safe products, but mistakes can happen. By purchasing and using our products, you acknowledge the following:
Sparked Candles, LLC is not liable for any injuries, damages, or losses caused by misuse, burning candles unattended, or failure to follow safety instructions.
We are not responsible for any allergic reactions or sensitivities to fragrances, essential oils, or wax components. We recommend checking ingredient lists before purchasing.
In no event shall Sparked Candles, LLC, its employees, or affiliates be liable for indirect, incidental, or consequential damages arising from the use of our products or website.
3. Order Processing, Shipping & Returns
Processing & Delivery:
Orders are processed within 7-14 business days before shipment.
We are not responsible for delays caused by shipping carriers or incorrect shipping information provided by the customer.
Returns & Exchanges:
Due to the nature of our products, we do not accept returns or exchanges unless an item arrives damaged or defective.
If you receive a damaged or incorrect order, contact us within 7 days of delivery with photos, and we will work with you to resolve the issue.
4. Safety & Use Guidelines
By purchasing and using our candles, you agree to follow these safety precautions:
Never leave a burning candle unattended.
Keep candles away from flammable materials, children, and pets.
Trim the wick to ¼ inch before each burn to prevent excessive flame height.
Burn candles on a heat-resistant surface and away from drafts.
Do not burn a candle for more than 4 hours at a time.
Failure to follow these safety guidelines may result in injury or property damage, for which Sparked Candles, LLC is not responsible.
5. Links to Third-Party Websites
Our website may contain links to external sites that are not operated by us. We have no control over the content, privacy policies, or practices of any third-party websites and are not responsible for any damages or issues resulting from their use.
6. Changes to These Terms
We reserve the right to modify or update these Terms at any time. If changes are significant, we will provide notice on our website at least 30 days before they take effect. Continued use of our Service after changes are posted constitutes your acceptance of the updated Terms.
7. Contact Us
If you have any questions about these Terms or need assistance with an order, please contact us at:
📧 Email: SparkedCandles@hotmail.com
📍 Location: 1921 Oakmont Road Fallston, MD 21047
📞 Phone: 301-675-7116